PRIVACY POLICY

Last Updated: 24/8/2025

INTRODUCTION

At ALBAN MARCUS WATCHES PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website albanmarcus.com or make a purchase from us.

By using our website, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We collect information you provide directly to us, such as:

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely by Razorpay)
  • Account login credentials
  • Order history and purchase preferences
  • Communication preferences

We automatically collect certain information, including:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Referral sources and exit pages

HOW WE USE YOUR INFORMATION

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support and respond to inquiries
  • Improve our website and shopping experience
  • Send promotional emails (with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure website security

INFORMATION SHARING

We may share your information with:

  • Razorpay (payment processing)
  • Delhivery (shipping and delivery)
  • Government authorities when legally required
  • Service providers who assist in our operations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

COOKIES AND TRACKING

Our website uses cookies to:

  • Remember your preferences and login status
  • Analyze website traffic and user behavior
  • Improve website functionality
  • Provide personalized content

You can disable cookies in your browser settings, though this may affect website functionality.

YOUR RIGHTS

Under Indian data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Withdraw consent for marketing communications
  • Object to processing of your information

RETENTION OF INFORMATION

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order information is typically retained for 7 years for accounting and tax purposes.

CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

CHANGES TO PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: contact@albanmarcus.com

Address: BANGALORE, INDIA

This Privacy Policy is governed by Indian law and complies with the Information Technology Act, 2000 and Information Technology Rules, 2011.