SHIPPING POLICY
Last Updated: 01/10/2025
SHIPPING AREAS
We deliver across India to the following locations:
- Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad
- Tier 1 Cities: Pune, Ahmedabad, Jaipur, Lucknow, Kanpur, Nagpur
- Tier 2 & 3 Cities: Most locations covered
DELIVERY TIMEFRAMES
- Metro Cities: 2-3 business days
- Tier 1 Cities: 3-5 business days
- Tier 2/3 Cities: 5-7 business days
- Remote locations: 7-10 business days
Reserved or pre-ordered/limited batch products may take longer to ship.Reserved ALBAN MARCUS timepieces are crafted in limited batches and may require additional time for delivery. This makes the wait feel exclusive, not like a delay.
SHIPPING CHARGES
All orders include free, fully insured shipping with tracking.
Reserved/limited batch models may take up to 30-40 days for delivery.
ORDER PROCESSING
- Orders placed before 2 PM are processed same day
- Orders placed after 2 PM are processed next business day
- Orders placed on weekends processed on Monday
- No processing on public holidays
PACKAGING
- All watches shipped in secure, branded packaging
- Bubble wrap and protective material included
- Signature required upon delivery
- All shipments insured against loss/damage
DELIVERY ISSUES
- Track your order using the tracking number provided
- Contact us immediately for delivery issues
- Undelivered packages returned to us after 7 days
- Reshipment charges apply for failed deliveries due to incorrect address
INTERNATIONAL SHIPPING
We are currently focused on serving customers across India and are working towards expanding our international shipping capabilities. We plan to offer worldwide shipping in the near future to bring our authentic watch collection to customers globally.
CONTACT FOR SHIPPING QUERIES
This shipping policy is effective as of the date listed above and may be updated from time to time. Please check this page periodically for any changes.